Contact Us

We're here to help! If you have any questions, concerns, or feedback about SwapTheChips, please don't hesitate to reach out.

Get in Touch

General Support

For general inquiries, technical issues, or game-related questions:

Email: support@swapthechips.com

Response Time: Usually within 24-48 hours

Privacy & Data Protection

For questions about your personal data, privacy, or data protection:

Email: privacy@swapthechips.com

Bug Reports

Found a bug or technical issue? Help us improve by reporting it:

Email: support@swapthechips.com

Please include:

  • Browser and version
  • Device type (mobile/desktop)
  • Description of the issue
  • Steps to reproduce

Feedback & Suggestions

Have ideas for new games or features? We'd love to hear from you:

Email: feedback@swapthechips.com

Before You Contact Us

You might find the answer to your question faster by checking our FAQ page, which covers common questions about:

  • How the virtual currency system works
  • Game rules and mechanics
  • Technical requirements
  • Account and balance information

Important Reminders

No Real Money: SwapTheChips is a social casino using only virtual currency. We cannot assist with real money gambling inquiries.

Age Requirement: You must be 18+ to use this service.

Entertainment Only: Virtual diamonds cannot be exchanged for real money or prizes.

Responsible Gaming Resources

If you or someone you know has a gambling problem, these UK organizations can help: